What Is Dark Social in B2B? The Attribution Blind Spot
Dark social is traffic and influence that happens outside your tracking-copy-pasted URLs in Slack, forwarded emails, shared PDFs, WhatsApp messages, phone calls referencing your content. A sales rep shares a blog post with a prospect by email, they discuss it over lunch, and the prospect’s colleague tries to find it weeks later but can’t remember the URL. You lost attribution credit for a massive deal influence.
