Support & contact
Need help? Whether you're using our web platform or an integration like our Slack app, we're here to assist.
No additional login or account needed. Our team usually responds within 2 business days, and often sooner.
What we can help with
Technical issues & bugs
Something not working as expected? Send us the details and we'll dig in.
Setup & configuration
Help connecting integrations like Slack, your CRM and the rest of your stack.
Feature questions
Walkthroughs and answers on how to get the most out of the platform.
Feedback & suggestions
Ideas, requests and general questions. We genuinely want to hear them.
Get started on your own
Support commitment
We believe great support should be open to everyone. Here's what you can count on.
Accessible
Publicly available, with no hidden “members-only” barriers.
Responsive
Aiming for a first reply in under 48 hours, usually faster.
Transparent
Clear next steps the moment you open a ticket.
Customer-first
We'll guide you all the way until the issue is fully resolved.
Need help? Contact our support team
Tell us what's going on and we'll get back to you within 2 business days. No account required.