The importance of segmenting customers based on needs and wants
As a business owner, you may be tempted to think of your customers as a monolithic group with the same needs and desires. But in reality, customers are diverse and have varying wants and needs. By segmenting your customers based on their unique characteristics, you can gain a better understanding of their behavior and preferences. This understanding can help you tailor your marketing efforts to specific groups, which can result in higher customer satisfaction, increased sales, and ultimately, a more profitable business.
