The role of customer segmentation in customer segmentation research
As a business owner, have you ever wondered why some of your customers keep coming back, while others never return? Or, have you ever found yourself struggling to understand how to effectively target your marketing efforts towards different groups of customers? If so, then you may benefit from understanding the role of customer segmentation in customer research.
Customer segmentation is a process of dividing customers into groups based on shared characteristics, such as demographics, behavior, and preferences.
