Segmenting customers based on their level of engagement
Have you ever wondered why some customers are more loyal than others? Why some are eager to engage with your brand, while others seem indifferent? As a business owner or marketer, understanding customer behavior is crucial to success. One effective way to do this is by segmenting customers based on their level of engagement. This strategy allows you to identify patterns and behaviors among your customers, helping you to tailor your marketing efforts and ultimately, improve customer loyalty.