Using customer segmentation to identify upselling and cross-selling opportunities
As a business owner, you want to maximize your revenue and profits. One way to do this is by identifying opportunities for upselling and cross-selling to your customers. But, with a large customer base, how do you know who to target and what to offer them? This is where customer segmentation comes in. By dividing your customers into groups based on shared characteristics, you can tailor your marketing and sales efforts to each segment, increasing the likelihood of success.