The importance of customer education in growth marketing
Picture this: You walk into a store, excited to purchase a new gadget that you've been eyeing for months. As you approach the display, you're approached by a salesperson who bombards you with technical jargon and complex specifications, leaving you feeling overwhelmed and unsure about whether the product is right for you. Frustrated, you leave the store empty-handed, convinced that you'll never understand the ins and outs of the latest technology.
Now, imagine a different scenario.
