The role of email marketing in reputation management
Picture this: you're a business owner who's worked tirelessly to build a brand that customers trust and respect. But then, one day, a disgruntled customer leaves a scathing review on a popular website, or worse, posts negative comments on social media. Suddenly, your reputation is on the line, and you're left scrambling to repair the damage.
In today's digital age, where online reviews and social media posts can make or break a business, reputation management has become a critical component of any successful marketing strategy.