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How to use account-based marketing to drive revenue growth

November 17, 2023 | Jimit Mehta

Are you looking for a way to drive revenue growth for your business? If so, you may want to consider implementing an account-based marketing (ABM) strategy. ABM is a targeted, personalized approach to marketing that focuses on individual accounts rather than broad segments of prospects. By prioritizing the needs and desires of specific accounts, companies can create more effective and engaging marketing campaigns that drive revenue growth. In this article, we will explore how to use ABM to drive revenue growth for your business.

Defining account-based marketing

ABM is a targeted, personalized approach to marketing that focuses on individual accounts rather than broad segments of prospects. It involves identifying specific accounts that are likely to drive significant revenue for your business, and then creating customized marketing campaigns that speak directly to the needs and goals of those accounts. ABM requires a deep understanding of your target accounts and their unique challenges, and it often involves a coordinated effort across various teams, such as sales, marketing, and customer success.

ABM is typically used by B2B companies, but it can also be effective in certain B2C contexts. The goal of ABM is to drive more qualified leads and close more deals with high-value accounts, ultimately leading to increased revenue growth for the business.

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Identifying target accounts

Identifying target accounts is a crucial step in the ABM process. Target accounts are the specific companies or organizations that you have identified as likely to drive significant revenue for your business. To identify target accounts, you will need to do some research and analysis to understand the characteristics of your most valuable customers and identify potential new accounts that fit the same profile.

Here are some key considerations for identifying target accounts:

  1. Alignment with your product or service: Look for accounts that have a clear need for your product or service and are likely to see value in what you offer.

  2. Fit with your ideal customer profile: Consider the size, industry, location, and other characteristics of your ideal customer and look for accounts that match that profile.

  3. Potential for revenue growth: Identify accounts that have the potential to generate significant revenue for your business, either through a one-time sale or ongoing business.

  4. Relationship-building opportunities: Look for accounts that you can build strong, long-term relationships with, as these are often the most valuable in the long run.

By carefully selecting your target accounts, you can focus your marketing efforts on the most promising opportunities and drive the most revenue growth for your business.

Personalizing marketing campaigns for individual accounts

Personalizing marketing campaigns for individual accounts is a key aspect of ABM. ABM involves creating customized marketing campaigns that are tailored specifically to the needs and goals of individual accounts, rather than using a one-size-fits-all approach.

To personalize marketing campaigns for individual accounts, you will need to do your research and gather as much information as possible about the account and its specific needs and challenges. This may include talking to sales team members who have interacted with the account, reviewing any available data about the account's past purchasing behaviors, and conducting market research to understand the account's industry and competitors.

With this information in hand, you can create marketing campaigns that speak directly to the account's needs and goals, using personalized messaging, content, and other tactics. For example, you might create a customized landing page for the account, or create a targeted email campaign that highlights the specific benefits of your product or service for that account.

By personalizing marketing campaigns for individual accounts, you can create more engaging and effective marketing campaigns that are more likely to drive revenue growth for your business.

Leveraging data and technology in ABM

Leveraging data and technology is an important aspect of ABM. ABM relies on a deep understanding of individual accounts and their unique needs and challenges, and data and technology can help you gather and analyze the necessary information to create effective, personalized marketing campaigns.

There are many different types of data and technology that can be used in ABM, including:

  1. Marketing automation platforms: These platforms can help you manage and execute personalized marketing campaigns across multiple channels, including email, social media, and website personalization.

  2. CRM systems: A CRM system can help you store and organize information about your target accounts, including contact information, past interactions, and other relevant data.

  3. Analytics and reporting tools: These tools can help you track and measure the effectiveness of your ABM campaigns, allowing you to make data-driven decisions about how to optimize your strategy.

  4. Account-based advertising platforms: These platforms allow you to create targeted, personalized ads for specific accounts, helping you reach the right audience with the right message.

By leveraging data and technology in your ABM efforts, you can gather the insights you need to create more effective marketing campaigns and drive revenue growth for your business.

Measuring the effectiveness of ABM

Measuring the effectiveness of ABM is crucial for understanding how well your campaigns are performing and identifying opportunities for improvement. There are a number of key metrics that you can use to gauge the effectiveness of your ABM efforts, including:

  1. Pipeline impact: One of the main goals of ABM is to drive qualified leads and close deals, so it's important to measure the impact of your campaigns on the sales pipeline. This can help you understand the ROI of your ABM efforts and identify areas for improvement.

  2. Account engagement: Track how well your marketing campaigns are resonating with target accounts by measuring metrics such as website traffic, email open rates, and social media engagement.

  3. Account expansion: Look at whether your ABM efforts are leading to increased business with existing accounts, or if they are helping you win new business with target accounts.

  4. Cost per lead: Calculate the cost of acquiring each lead through your ABM campaigns to understand the efficiency of your efforts.

By regularly tracking and analyzing these metrics, you can gain a better understanding of the effectiveness of your ABM campaigns and identify opportunities for improvement.

Integrating ABM with other marketing strategies

Integrating ABM with other marketing strategies can help you create a more comprehensive and effective approach to driving revenue growth for your business. ABM is a targeted, personalized approach that focuses on individual accounts, but it can be combined with other marketing tactics to reach a wider audience and drive more leads and sales.

Here are some ways that you can integrate ABM with other marketing strategies:

  1. Inbound marketing: Inbound marketing tactics such as content marketing, social media marketing, and SEO can help you attract more qualified leads to your website, where you can then use ABM tactics to nurture those leads and convert them into customers.

  2. Outbound marketing: Outbound marketing tactics such as email marketing, direct mail, and advertising can be used to reach specific accounts or wider audiences, and can be combined with ABM tactics to create more personalized and effective campaigns.

  3. Lead generation: Lead generation campaigns can help you identify potential target accounts and gather information about their needs and challenges, which you can then use to create personalized ABM campaigns.

By integrating ABM with other marketing strategies, you can create a more comprehensive approach to driving revenue growth and better meet the needs of your target accounts.

Best practices for implementing ABM

There are several best practices that companies can follow when implementing an ABM strategy. These practices can help ensure that your ABM efforts are effective and drive the desired results.

  1. Clearly define your goals: Before you begin implementing ABM, it's important to define your goals and objectives. What do you hope to achieve with your ABM campaigns? Are you looking to drive leads, close deals, or increase business with existing accounts? Clearly defining your goals will help you create a more focused and effective ABM strategy.

  2. Identify and prioritize target accounts: Carefully selecting and prioritizing your target accounts is crucial for success with ABM. Look for accounts that align with your product or service, fit your ideal customer profile, have the potential for revenue growth, and offer opportunities for building long-term relationships.

  3. Gather and analyze data: To create personalized marketing campaigns for individual accounts, you will need to gather and analyze data about those accounts. This may include information from your CRM system, market research, and other sources.

  4. Create customized marketing campaigns: Use the data you have gathered to create tailored marketing campaigns that speak directly to the needs and goals of your target accounts. This may involve creating customized landing pages, email campaigns, or other marketing materials.

  5. Measure and optimize your efforts: Regularly track and analyze key metrics to understand the effectiveness of your ABM campaigns and identify areas for improvement. Use this information to optimize your strategy and drive better results.

By following these best practices, you can set yourself up for success with ABM and drive revenue growth for your business.

Case studies of successful ABM campaigns

Case studies of successful ABM campaigns can be a helpful way to learn about the real-world application of ABM and gain insights into what works and what doesn't. Case studies often provide detailed information about the challenges and goals of the campaign, the tactics used, and the results achieved, giving you a comprehensive look at how ABM can be used to drive revenue growth.

Here are some potential examples of what you might find in a case study of a successful ABM campaign:

  1. The business and its target accounts: A case study may provide background information about the business, including its product or service offerings and the specific accounts it was targeting with its ABM efforts.

  2. The challenges and goals of the campaign: Case studies often include information about the specific challenges and goals that the business was trying to address with its ABM campaign, such as increasing lead generation or closing more deals with high-value accounts.

  3. The tactics used: Case studies may provide details about the specific tactics that were used in the ABM campaign, such as personalized email campaigns, targeted advertising, or customized landing pages.

  4. The results achieved: A key aspect of any case study is the results that were achieved as a result of the ABM campaign. This may include metrics such as increased lead generation, higher conversion rates, or increased business with target accounts.

By reading case studies of successful ABM campaigns, you can gain valuable insights and ideas for how to implement ABM in your own business.

Tips for getting started with ABM

Getting started with ABM can be challenging, but with the right approach, you can set yourself up for success. Here are some tips for getting started with ABM:

  1. Clearly define your goals: Before you begin implementing ABM, it's important to define your goals and objectives. What do you hope to achieve with your ABM campaigns? Are you looking to drive leads, close deals, or increase business with existing accounts? Clearly defining your goals will help you create a more focused and effective ABM strategy.

  2. Identify and prioritize target accounts: Carefully selecting and prioritizing your target accounts is crucial for success with ABM. Look for accounts that align with your product or service, fit your ideal customer profile, have the potential for revenue growth, and offer opportunities for building long-term relationships.

  3. Gather and analyze data: To create personalized marketing campaigns for individual accounts, you will need to gather and analyze data about those accounts. This may include information from your CRM system, market research, and other sources.

  4. Create a coordinated effort across teams: ABM often involves a coordinated effort across multiple teams, such as sales, marketing, and customer success. It's important to ensure that all teams are working together and are aligned on the goals and tactics of the ABM campaign.

  5. Measure and optimize your efforts: Regularly track and analyze key metrics to understand the effectiveness of your ABM campaigns and identify areas for improvement. Use this information to optimize your strategy and drive better results.

By following these tips, you can get started with ABM and set yourself up for success in driving revenue growth for your business.

Common challenges and pitfalls to avoid in ABM

ABM can be a powerful strategy for driving revenue growth, but it's important to be aware of common challenges and pitfalls that can arise. By understanding these challenges and taking steps to avoid them, you can set yourself up for success with ABM.

Here are some common challenges and pitfalls to avoid in ABM:

  1. Lack of clear goals and objectives: Without clear goals and objectives, it can be difficult to effectively implement an ABM strategy and measure its success. Be sure to define your goals and objectives before you begin implementing ABM.

  2. Inaccurate or incomplete data: ABM relies on a deep understanding of individual accounts and their unique needs and challenges. If your data is inaccurate or incomplete, it can be difficult to create personalized marketing campaigns that resonate with target accounts.

  3. Lack of coordination across teams: ABM often involves a coordinated effort across multiple teams, such as sales, marketing, and customer success. If these teams are not working together effectively, it can be difficult to execute a successful ABM campaign.

  4. Poorly targeted marketing campaigns: To be effective, ABM campaigns need to be highly targeted and personalized. If your campaigns are not well-targeted, they may not resonate with target accounts and may be less effective at driving revenue growth.

  5. Lack of measurement and optimization: It's important to regularly track and analyze key metrics to understand the effectiveness of your ABM campaigns and identify areas for improvement. Without this measurement and optimization, it can be difficult to get the most out of your ABM efforts.

By being aware of these common challenges and pitfalls, you can take steps to avoid them and set yourself up for success with ABM.

Final thoughts

ABM is a targeted, personalized approach to marketing that focuses on individual accounts rather than broad segments of prospects. By identifying specific accounts that are likely to drive significant revenue for your business and creating customized marketing campaigns that speak directly to the needs and goals of those accounts, companies can create more effective and engaging marketing campaigns that drive revenue growth.

To use ABM to drive revenue growth, companies should define their goals and objectives, identify and prioritize target accounts, gather and analyze data, create customized marketing campaigns, and measure and optimize their efforts. By following these best practices and avoiding common challenges and pitfalls, companies can effectively implement ABM and drive revenue growth.

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