Back to blog

[Support] What happens when you reach your plan quotas?

Support articles
Image of Jimit Mehta
November 16, 2023 | Jimit Mehta

When you start approaching your visitor or company lookup quotas, we start sending you reminders in the app and via email when you start approaching your quota.

When you exceed your quota, we pause any new personalizations made to anonymous visitors, and we keep personalizing your website to visitors that already belong to a personalized segment.

In short, we continue personalizations for returning visitors, but don't personalize any new visitors.

If you have exceeded your quota, it's still possible to change your segmenting rules and personalize your website to visitors that have already been personalized once, ie returning visitors.

You can check your usage under the Usage tab in the app.

Related posts

Understanding What Impacts Your Email Deliverability and What You Can Do About It
Email marketing

Even though social media and other digital channels have grown in popularity over the past decade, email remains one of the most powerful tools for marketers and businesses. It doesn't mean it is completely foolproof, though. Email deliverability can be a challenge, and understanding what affects...

Read more

How to use social media to boost your email marketing efforts
Email marketing

Email marketing and social media are two powerful tools in a marketer's arsenal. When used together, they can create a synergistic effect, amplifying the reach and impact of your marketing messages. If you're looking to take your email marketing to the next level, integrating social media is a...

Read more