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How to use email marketing to drive in-store traffic and sales

November 17, 2023 | Jimit Mehta

Email marketing has been a popular tool for businesses to reach out to their customers, but did you know that it can also be a powerful driver of in-store traffic and sales? In today's world where online shopping has become the norm, it can be easy to overlook the importance of in-store experiences. However, for brick-and-mortar stores, driving foot traffic is crucial to generate sales and build brand loyalty. And that's where email marketing comes in - with the ability to create personalized, targeted messages, email campaigns can be an effective way to entice customers to visit your store and make a purchase. In this article, we'll dive into some tips and best practices for using email marketing to drive in-store traffic and sales, and help you take advantage of this powerful tool to grow your business.

Build a targeted email list of customers

Building a targeted email list of customers means creating a list of individuals who are most likely to be interested in your products or services. It's important to avoid buying email lists or adding random contacts to your list as this can result in low engagement rates and can damage your reputation. Instead, you should focus on collecting email addresses from people who have expressed interest in your business, such as customers who have made a purchase, subscribers to your blog or newsletter, or attendees of your events. By building a targeted email list, you can create more relevant and personalized messages, which can increase the chances of driving in-store traffic and sales.

Additionally, you can ensure that your emails are reaching people who are most likely to be interested in what you have to offer, which can help to improve your overall campaign performance.

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Segment your email list for personalized messages

Segmenting your email list means dividing your subscribers into smaller groups based on specific characteristics, behaviors, or preferences. By doing this, you can create more targeted and personalized messages that are relevant to each group.

For example, you can segment your list based on location, purchase history, interests, or any other criteria that are relevant to your business. Then, you can send tailored messages that speak directly to the interests and needs of each segment. By doing so, you can increase engagement and conversions because your messages are more likely to resonate with your subscribers. Personalized emails have been shown to generate higher open and click-through rates, and ultimately, more in-store traffic and sales. So, by segmenting your email list and crafting personalized messages, you can make your email marketing campaigns more effective and successful.

Use attention-grabbing subject lines and preheader text

The subject line and preheader text are the first things that a subscriber sees in their inbox, and they can make or break the success of your email campaign. To capture the attention of your subscribers and entice them to open your email, it's important to use attention-grabbing subject lines and preheader text. Your subject line should be clear, concise, and compelling, giving subscribers a reason to open your email. It should also convey a sense of urgency or exclusivity, so that subscribers feel like they need to act quickly to take advantage of your offer. The preheader text is a short summary that appears below or next to the subject line in some email clients, and it can be used to further entice subscribers to open your email.

This text should complement and expand on the subject line, providing more context and detail to encourage engagement. By using attention-grabbing subject lines and preheader text, you can increase the chances of your email being opened and read, which can ultimately drive more in-store traffic and sales.

Highlight promotions and discounts to encourage purchases

Offering promotions and discounts is a great way to incentivize your subscribers to make a purchase and drive more in-store traffic. By highlighting these promotions and discounts in your email marketing campaigns, you can encourage your subscribers to take action and make a purchase.

For example, you can offer a discount code or coupon that can only be redeemed in-store, or you can promote a limited-time sale or exclusive offer. Make sure to prominently feature these promotions and discounts in your email, using eye-catching graphics and clear messaging. You can also use urgency and scarcity tactics to create a sense of urgency and encourage subscribers to act quickly. By highlighting promotions and discounts, you can make your email marketing campaigns more effective and successful, driving more in-store traffic and sales.

Provide clear and compelling calls-to-action

Calls-to-action (CTAs) are an important component of any email marketing campaign because they guide your subscribers towards taking a specific action, such as visiting your store or making a purchase. To be effective, CTAs should be clear and compelling, so that subscribers understand exactly what action you want them to take and are motivated to take it.

For example, if you want your subscribers to visit your store, your CTA should clearly state that and provide all the necessary information, such as the store location, hours of operation, and any special instructions.

Additionally, your CTA should be visually prominent, using contrasting colors and large font sizes to draw the subscriber's attention. It's also a good idea to use action-oriented language, such as "Shop Now" or "Visit Us," to motivate subscribers to take action. By providing clear and compelling CTAs in your email marketing campaigns, you can increase the likelihood of driving more in-store traffic and sales.

Use urgency and scarcity tactics to create a sense of urgency

Creating a sense of urgency is a powerful tactic in email marketing because it can motivate subscribers to take action quickly, before they miss out on an opportunity. One way to create urgency is to use scarcity tactics, such as offering a limited-time promotion or a product with a limited stock. This can make subscribers feel like they need to act quickly to take advantage of the offer before it's too late. Another way to create urgency is to use time-sensitive language and deadlines, such as "Today Only" or "Limited Time Offer." This can make subscribers feel like they need to act quickly to avoid missing out on the opportunity altogether.

It's important to use these tactics sparingly and with integrity, and to ensure that your offers are genuine and valuable to your subscribers. By using urgency and scarcity tactics effectively, you can increase the likelihood of driving more in-store traffic and sales.

Leverage social proof to build trust and credibility

In the world of marketing, social proof is a powerful tool that can help you build trust and credibility with your subscribers. Social proof is the concept that people are more likely to trust and follow the actions of others, especially those who are similar to them. In the context of email marketing, you can use social proof to showcase positive feedback from happy customers, display ratings and reviews, or even highlight the number of subscribers or followers you have on social media. By doing so, you can demonstrate that your business is trustworthy, credible, and valued by others, which can help build trust with your subscribers and encourage them to make a purchase or visit your store.

It's important to use genuine and relevant social proof, so that your subscribers can relate to the experiences and opinions of others. By leveraging social proof effectively, you can make your email marketing campaigns more effective and successful, ultimately driving more in-store traffic and sales.

Optimize your email for mobile devices

In today's mobile-first world, it's essential to optimize your email marketing campaigns for mobile devices. This means ensuring that your emails are easily readable and navigable on smaller screens, with clear and concise messaging that gets straight to the point. When optimizing your email for mobile devices, it's important to use a responsive design that automatically adjusts the layout and formatting based on the device being used. This will help ensure that your email is easy to read and interact with, regardless of whether it's being viewed on a smartphone or tablet.

You should also use large, easy-to-read fonts and include high-quality images that are optimized for mobile devices. By optimizing your email for mobile devices, you can ensure that your subscribers have a positive experience when engaging with your email, which can ultimately drive more in-store traffic and sales.

Measure and analyze your email campaign performance

Measuring and analyzing the performance of your email marketing campaigns is crucial to understanding what's working and what's not, so that you can make informed decisions and improve your campaigns over time. To measure and analyze your email campaign performance, you can use a range of metrics and tools, such as open rates, click-through rates, conversion rates, and engagement data. By tracking these metrics, you can identify trends and patterns, such as which subject lines or CTAs are most effective, which promotions are driving the most sales, and which segments of your email list are most engaged.

This information can then be used to optimize your future campaigns and make data-driven decisions that drive more in-store traffic and sales. It's important to measure and analyze your email campaign performance on a regular basis, so that you can stay up-to-date with your subscribers' behaviors and preferences, and continually improve your email marketing strategy.

Experiment with A/B testing to improve results

A/B testing is a powerful tool that can help you improve the effectiveness of your email marketing campaigns. With A/B testing, you can create two versions of your email campaign, with one variable changed between the two versions. This might include changing the subject line, the layout, the wording of the call-to-action, or any other element of the email. By sending each version to a smaller subset of your email list, you can determine which version performs better based on metrics such as open rates, click-through rates, and conversion rates.

Once you have identified the version that performs better, you can use that version for the remainder of your email list. A/B testing can help you optimize your email marketing campaigns over time, by identifying the elements that resonate most with your subscribers and driving more in-store traffic and sales. It's important to test one variable at a time and to test regularly, so that you can continually improve your email marketing strategy and achieve better results.

Wrapping up

Email marketing is a powerful tool that can help drive in-store traffic and sales. To get the most out of your email marketing campaigns, it's important to build a targeted email list of customers, segment your email list for personalized messages, and use attention-grabbing subject lines and preheader text. Highlighting promotions and discounts, providing clear and compelling calls-to-action, leveraging urgency and scarcity tactics, and using social proof can also help increase the effectiveness of your email campaigns.

It's also essential to optimize your email for mobile devices, measure and analyze your email campaign performance, and experiment with A/B testing to continually improve your email marketing strategy. By following these tips and best practices, you can create email campaigns that resonate with your subscribers, drive in-store traffic and sales, and ultimately help your business succeed.

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