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How to use customer goals to drive conversions on your SaaS landing page

November 17, 2023 | Jimit Mehta

As a SaaS business owner, you're probably familiar with the importance of having a well-designed landing page to attract potential customers. However, simply having a visually appealing page isn't enough to drive conversions. To truly succeed, you need to understand what your customers want and what their goals are when they visit your site. By tailoring your landing page to meet these goals, you can increase the chances of converting visitors into paying customers. In this article, we'll explore how you can use customer goals to drive conversions on your SaaS landing page and provide practical tips for implementing these strategies. So, whether you're just starting out or looking to improve your existing landing page, read on to learn how you can create a page that truly resonates with your customers and drives business growth.

Understanding your target audience and their goals

"Understanding your target audience and their goals" is an essential first step in creating a landing page that drives conversions for your SaaS business. To put it simply, if you don't know who your customers are and what they want to achieve, you won't be able to effectively communicate with them or provide the information they need to make a purchase decision.

To truly understand your target audience, you need to go beyond basic demographics like age and location and dig deeper into their motivations, pain points, and desires. This requires gathering and analyzing data on their behavior, preferences, and feedback. You can use tools like customer surveys, user testing, and website analytics to gain insights into how customers are interacting with your product and what they hope to achieve by using it.

By understanding your target audience and their goals, you can tailor your messaging and design to speak directly to their needs and desires. This can make your landing page more compelling and increase the chances of converting visitors into paying customers. So, take the time to really get to know your audience and what they want, and use that knowledge to create a landing page that truly resonates with them.

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Identifying the most important customer goals for your SaaS product

When it comes to driving conversions on your SaaS landing page, it's important to identify the most important customer goals for your product. In other words, what are the main things that your customers hope to achieve by using your SaaS solution? By understanding these goals, you can create a landing page that specifically addresses them and provides the information and benefits that customers need to take action.

To identify the most important customer goals for your SaaS product, you'll need to start by looking at your target audience and what they're hoping to accomplish. You can use the data you've gathered on their behavior, preferences, and feedback to identify common themes and pain points. From there, you can work to narrow down the most important goals that your SaaS product can help customers achieve.

For example, if you run a project management tool, your customers may be hoping to improve team collaboration, increase productivity, and meet deadlines more effectively. By identifying these key goals, you can tailor your landing page messaging and design to specifically address them. You might highlight features like team chat and task assignment to address collaboration, or emphasize how your tool can help customers save time and meet deadlines more easily.

Overall, identifying the most important customer goals for your SaaS product is an important step in creating a landing page that speaks directly to your target audience and drives conversions. So take the time to understand what your customers are hoping to achieve, and use that knowledge to create a page that addresses their needs and desires.

Incorporating customer language and messaging on your landing page

Incorporating customer language and messaging on your landing page is a key way to drive conversions for your SaaS business. When customers visit your landing page, they want to feel like they're in the right place and that your product is the solution they've been looking for. By using the same language and messaging that your customers use, you can create a connection with them and build trust.

To incorporate customer language and messaging on your landing page, start by analyzing the data you've gathered on your target audience. Look for common words and phrases that they use when describing their needs and goals, and try to incorporate these into your messaging. This could involve using customer testimonials that feature their own words and phrases, or using language that specifically addresses the pain points and challenges that your customers are facing.

For example, if you run a social media scheduling tool, your customers may be looking for a solution that helps them save time and stay organized. You could incorporate this language by highlighting features like automated scheduling and content planning, and emphasizing how your tool can help customers work more efficiently and effectively.

By using customer language and messaging on your landing page, you can create a more personal and relatable experience for visitors. This can increase the chances of conversion and help build a loyal customer base. So, take the time to really understand your target audience and the language they use, and incorporate this knowledge into your landing page messaging and design.

Highlighting key benefits and features that align with customer goals

Highlighting key benefits and features that align with customer goals is an important way to drive conversions on your SaaS landing page. When visitors come to your page, they want to quickly understand how your product can help them achieve their goals. By emphasizing the benefits and features that align with their needs and desires, you can make a compelling case for why they should choose your product.

To highlight key benefits and features that align with customer goals, you need to have a deep understanding of what your customers are hoping to achieve. This requires analyzing the data you've gathered on their behavior, preferences, and feedback, and using that knowledge to create a list of benefits and features that specifically address their needs.

For example, if you run an e-commerce platform, your customers may be looking for a solution that makes it easy to manage inventory, process orders, and track sales. You could highlight benefits like real-time inventory tracking, automated order fulfillment, and detailed sales reports to show customers how your platform can help them achieve their goals.

When highlighting benefits and features on your landing page, it's important to make sure that you're focusing on the most important ones. You don't want to overwhelm visitors with too much information, so make sure that you're only highlighting the most relevant and compelling benefits and features.

Overall, highlighting key benefits and features that align with customer goals is a powerful way to drive conversions on your SaaS landing page. So, take the time to really understand what your customers are looking for, and use that knowledge to create a page that showcases the benefits and features that matter most to them.

Creating a clear and compelling call-to-action that supports customer goals

Creating a clear and compelling call-to-action (CTA) that supports customer goals is a critical step in driving conversions on your SaaS landing page. A CTA is the button or link that encourages visitors to take a specific action, such as signing up for a free trial, creating an account, or making a purchase. By making your CTA clear and compelling, you can make it easy for visitors to take the next step and convert into customers.

To create a clear and compelling CTA that supports customer goals, start by understanding what your customers are hoping to achieve. You can use the data you've gathered on their behavior, preferences, and feedback to identify the specific actions that they're most likely to take. From there, you can create a CTA that specifically supports these goals.

For example, if you run an email marketing platform, your customers may be looking to increase their email open rates and drive more conversions from their email campaigns. You could create a CTA that specifically addresses these goals, such as "Sign up for a free trial to see how our platform can help increase your open rates and drive more sales."

When creating a CTA, it's important to make it clear and easy to understand. Use simple language and make the button or link stand out on the page. You might also consider adding additional information that helps support the customer's decision to take action, such as a guarantee or a list of benefits they'll receive after signing up.

Overall, creating a clear and compelling call-to-action that supports customer goals is a crucial step in driving conversions on your SaaS landing page. So, take the time to really understand what your customers are looking for, and use that knowledge to create a CTA that speaks directly to their needs and desires.

Streamlining the user experience to make it easy for customers to achieve their goals

Streamlining the user experience is an essential part of making it easy for customers to achieve their goals on your SaaS landing page. The user experience encompasses everything that the customer sees and interacts with on your page, from the design and layout to the navigation and functionality. By creating a user experience that is simple, intuitive, and focused on customer goals, you can make it easy for visitors to take action and convert into customers.

To streamline the user experience, start by understanding what your customers are hoping to achieve on your page. This may involve analyzing data on their behavior and preferences, or conducting user testing to see how they interact with your page. From there, you can identify any areas of the user experience that may be causing confusion or frustration, and make changes to simplify and streamline the process.

For example, if you run a project management platform, your customers may be looking for a solution that makes it easy to collaborate with team members and track progress on their projects. To streamline the user experience, you could design a dashboard that shows project status at a glance, with easy-to-use collaboration tools and clear task lists.

When streamlining the user experience, it's important to keep the focus on the customer's goals at all times. This means removing any unnecessary steps or distractions that might prevent them from achieving their objectives. It also means using clear and simple language, visual cues, and other design elements to guide them through the process.

Overall, streamlining the user experience is a critical part of making it easy for customers to achieve their goals on your SaaS landing page. So, take the time to understand what your customers are looking for, and use that knowledge to create a simple and intuitive user experience that makes it easy for them to convert into customers.

Using social proof and testimonials to build trust and credibility with customers

Using social proof and testimonials is a powerful way to build trust and credibility with customers on your SaaS landing page. Social proof refers to the idea that people are more likely to trust and follow the actions of others in their social group. Testimonials, on the other hand, are direct quotes from satisfied customers that help build credibility and trust in your product or service.

By incorporating social proof and testimonials on your landing page, you can show potential customers that other people have had positive experiences with your product, and that they can trust you to deliver the results they're looking for.

There are many different ways to use social proof and testimonials on your SaaS landing page. You might consider adding customer reviews or ratings, showcasing case studies or success stories, or highlighting endorsements from industry experts or influencers. You could also use visual elements, such as photos or videos, to make the social proof more engaging and memorable.

When using social proof and testimonials, it's important to ensure that they are genuine and relevant to your target audience. Make sure that you are using real customer feedback, and that it speaks directly to the needs and goals of your potential customers. You might also consider adding social proof at key points in the customer journey, such as on the pricing page or during the checkout process, to help overcome any objections or concerns they may have.

Overall, using social proof and testimonials is a powerful way to build trust and credibility with customers on your SaaS landing page. So, take the time to gather feedback from your existing customers, and use that feedback to create compelling social proof that will help convince new customers to give your product a try.

Continuously testing and optimizing your landing page based on customer feedback and data

Continuously testing and optimizing your landing page based on customer feedback and data is a crucial part of driving conversions for your SaaS product. The process involves using real-world customer feedback and data to identify areas where your landing page may be falling short, and making changes to improve the overall user experience.

To get started with testing and optimization, you might consider running A/B tests to see how different variations of your landing page perform with your target audience. For example, you might test different headlines, calls-to-action, or page layouts to see which ones drive the highest conversion rates.

Another key aspect of testing and optimization is gathering feedback from your customers directly. This might involve conducting user surveys, analyzing customer support interactions, or monitoring social media channels to see what people are saying about your product.

By using customer feedback and data to guide your testing and optimization efforts, you can make changes to your landing page that directly address the needs and concerns of your target audience. For example, if you notice that many customers are abandoning your checkout process at a certain point, you might experiment with removing unnecessary steps or adding more clear instructions to make the process more intuitive.

Continuous testing and optimization is an ongoing process, and it's important to monitor your landing page regularly to ensure that it is always performing at its best. By making data-driven decisions and prioritizing the needs of your target audience, you can create a landing page that is optimized for conversions and delivers the results you're looking for.

Wrapping up

In today's highly competitive SaaS landscape, it's more important than ever to create a landing page that speaks directly to the goals and needs of your target audience. By understanding your customer's goals, you can create a landing page that is more engaging, compelling, and effective at driving conversions.

To achieve this, there are several key strategies you can employ. First, it's important to understand your target audience and their goals in detail. This involves conducting customer research, analyzing data, and identifying the pain points and needs of your potential customers.

Next, you need to identify the most important customer goals for your SaaS product, and tailor your messaging and value proposition to speak directly to those goals. You can also highlight key benefits and features that align with customer goals, and create a clear and compelling call-to-action that supports those goals.

Incorporating customer language and messaging on your landing page is another important strategy, as it helps your audience to relate to your product and feel confident that it will deliver the results they're looking for. Using social proof and testimonials can also be a powerful way to build trust and credibility with customers and make them feel more confident about choosing your product.

Finally, it's important to continuously test and optimize your landing page based on customer feedback and data. This helps you to identify areas where your landing page can be improved and make changes to optimize for conversions.

By employing these strategies, you can create a landing page that is optimized for conversions and delivers the results you're looking for. Whether you're looking to drive sign-ups, increase sales, or improve customer retention, the key is to always put the needs and goals of your target audience first.

Want to personalize your landing pages for better conversions? Try Markettailor for free.


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