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Growth marketing through virtual events: tips and best practices

November 17, 2023 | Jimit Mehta

In today's digital age, virtual events have become an increasingly popular way for businesses to connect with customers and promote their brand. With the ongoing pandemic, it's even more important for companies to embrace virtual events as a way to reach their audience in a safe and effective manner. But how can you use virtual events as a growth marketing strategy? In this article, we'll dive into the world of growth marketing through virtual events and explore tips and best practices to help you make the most out of your virtual event marketing efforts. Whether you're a small business owner or a marketing professional, this article will provide you with practical insights to help you drive growth and achieve your marketing goals through virtual events.

Understanding the basics of growth marketing and virtual events

Before diving into the specifics of growth marketing through virtual events, it's important to have a solid understanding of what growth marketing is and how virtual events can fit into your marketing strategy. Growth marketing is a data-driven approach to marketing that focuses on rapid experimentation and iteration in order to achieve scalable growth. This means using tactics that can be tested and optimized over time to drive business growth, such as email marketing, content marketing, and social media advertising.

Virtual events, on the other hand, are online events that allow businesses to connect with their target audience in a more interactive and engaging way. They can take many forms, such as webinars, virtual conferences, product demos, and live streams, and are designed to replicate the experience of an in-person event in a digital environment.

When these two concepts are combined, growth marketing through virtual events can be a powerful strategy for driving business growth. By leveraging the interactive and engaging nature of virtual events, businesses can connect with their audience on a more personal level and gather valuable data to inform their growth marketing strategies. Understanding the basics of growth marketing and virtual events is the foundation for building a successful virtual event marketing campaign that drives business growth.

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Choosing the right type of virtual event for your marketing goals

Choosing the right type of virtual event is crucial to the success of your virtual event marketing campaign. There are a variety of virtual events to choose from, such as webinars, virtual conferences, product demos, live streams, and more. Each type of virtual event has its own strengths and weaknesses, and choosing the right one for your marketing goals can make all the difference in achieving your desired outcome.

For instance, if your goal is to establish your brand as a thought leader in your industry, a virtual conference might be the best choice for you. A virtual conference allows you to bring together industry experts and provide valuable information to your audience. On the other hand, if you want to showcase a new product or service, a product demo might be the way to go. A product demo can provide a more hands-on experience for your audience, allowing them to see the product in action and ask questions in real-time.

When choosing the right type of virtual event, it's important to consider your marketing goals, your target audience, and the message you want to convey. By taking these factors into account, you can select the virtual event type that will best help you achieve your goals and connect with your audience in a meaningful way.

How to create engaging and interactive virtual events that drive growth

Creating engaging and interactive virtual events is key to driving growth through virtual event marketing. An engaging and interactive virtual event can help you connect with your audience on a more personal level, keep them interested and attentive, and create a memorable experience that they are more likely to remember and share with others.

One of the best ways to create engaging and interactive virtual events is to use a mix of different formats and interactive tools. This can include live polls, Q&A sessions, group chats, and breakout sessions, among others. By using different formats and interactive tools, you can keep your audience engaged and provide a more dynamic experience.

Another important aspect of creating engaging and interactive virtual events is to focus on delivering valuable and relevant content. Your virtual event should provide your audience with valuable information that they can use to improve their lives or businesses. This can include industry insights, best practices, case studies, or new product features, among others.

Finally, it's important to pay attention to the visual and audio aspects of your virtual event. Your virtual event should be visually appealing and have high-quality audio to keep your audience interested and attentive. This can include using high-quality visuals, sound effects, music, or video to help convey your message and create a more immersive experience.

By following these tips, you can create engaging and interactive virtual events that drive growth and leave a lasting impression on your audience.

Leveraging social media and other marketing channels to promote your virtual event

Promoting your virtual event is crucial to its success, and leveraging social media and other marketing channels is a great way to reach a wider audience and drive more traffic to your event. Social media platforms like Twitter, Facebook, and LinkedIn are popular channels for promoting virtual events, as they allow you to reach a large audience quickly and easily.

One of the most effective ways to promote your virtual event on social media is to create compelling social media posts that include the key details of your event, such as the date, time, and topic. You can also create visually appealing graphics or videos to make your posts stand out and grab the attention of your target audience.

Another effective marketing channel for promoting virtual events is email marketing. Email marketing allows you to reach out to your target audience directly and provide them with more detailed information about your virtual event. You can use email marketing to send out invitations, reminders, and follow-up messages to your audience, and track your email campaign's performance using analytics.

In addition to social media and email marketing, you can also leverage other marketing channels to promote your virtual event, such as influencer marketing, paid advertising, and content marketing. Influencer marketing involves partnering with industry experts or thought leaders who can help you promote your virtual event to their audience. Paid advertising can help you reach a wider audience by placing ads on search engines, social media, or other websites. Content marketing involves creating valuable content, such as blog posts or ebooks, to promote your event and establish your brand as a thought leader in your industry.

By leveraging these marketing channels, you can increase the visibility of your virtual event and reach a wider audience, ultimately driving more traffic to your event and increasing the chances of its success.

Strategies for building and nurturing relationships with virtual event attendees

Building and nurturing relationships with virtual event attendees is essential to creating a loyal following and driving long-term growth. When attendees feel that they have a personal connection with your brand and your team, they are more likely to attend your future events, recommend your brand to others, and become loyal customers.

One of the most effective strategies for building relationships with virtual event attendees is to follow up with them after the event. This can include sending out personalized emails to thank them for attending, asking for feedback, or offering them exclusive content or discounts. By following up with attendees, you show that you care about their experience and are committed to providing them with value.

Another effective strategy for building relationships with virtual event attendees is to create a community around your brand. This can involve creating a dedicated social media group, hosting online forums or chats, or even creating a loyalty program. By building a community around your brand, you create a sense of belonging and foster deeper relationships with your attendees.

Personalization is also an important aspect of building relationships with virtual event attendees. By personalizing your communications and content to their interests and needs, you can show that you understand their unique challenges and are committed to helping them succeed. This can include tailoring your marketing messages, creating personalized content, or offering customized support.

Finally, it's important to stay in touch with your attendees even between events. You can do this by sending out newsletters, providing regular updates on your brand or industry, or even hosting smaller virtual events or webinars. By staying in touch with your attendees, you maintain the relationship and keep your brand top of mind.

By implementing these strategies, you can build and nurture strong relationships with virtual event attendees, ultimately driving long-term growth and success for your brand.

Tips for measuring the success of your virtual event marketing efforts

Measuring the success of your virtual event marketing efforts is essential to understanding what worked well and what didn't, and to making improvements for future events. By tracking key metrics and analyzing the data, you can gain insights into the effectiveness of your marketing strategies and identify areas for improvement.

One of the most important metrics to track is the number of registrations and attendees. This will give you a clear idea of the size of your audience and the level of interest in your event. You can also track engagement metrics, such as the number of sessions attended, the level of interaction with speakers or other attendees, and the number of questions or comments received.

Another important metric to track is the ROI (return on investment) of your virtual event. This will help you understand the financial impact of your event and whether your marketing efforts were worth the investment. You can calculate ROI by comparing the revenue generated from the event to the cost of hosting it.

Feedback from attendees is another valuable source of information that can help you measure the success of your virtual event marketing efforts. You can collect feedback through surveys or by asking for comments and questions during the event. This feedback can help you understand what attendees liked or didn't like about the event, and what they would like to see in future events.

Finally, it's important to track metrics that are specific to your marketing channels, such as social media engagement, email open rates, or website traffic. By analyzing these metrics, you can identify which marketing channels were most effective in driving registrations and attendance, and adjust your marketing strategies accordingly.

Overall, measuring the success of your virtual event marketing efforts is key to understanding the effectiveness of your strategies and improving your future events. By tracking key metrics, analyzing the data, and gathering feedback, you can gain valuable insights and make data-driven decisions to optimize your marketing efforts and drive growth for your brand.

Best practices for following up with leads and converting them into customers

Following up with leads and converting them into customers is a critical component of growth marketing. After all, it's not just about generating leads, but about nurturing them and guiding them through the buyer's journey until they become loyal customers. In order to effectively follow up with leads, there are a number of best practices to keep in mind.

One of the most important things you can do when following up with leads is to be timely and responsive. Studies have shown that the faster you follow up with a lead, the more likely they are to convert. This means responding to inquiries or requests for information as quickly as possible, and following up promptly after a virtual event.

Another best practice is to personalize your communications with leads. By tailoring your messages to their specific interests and needs, you can demonstrate that you understand their challenges and are committed to helping them find a solution. This can involve sending personalized emails, offering customized content or demos, or even reaching out with a phone call.

It's also important to provide leads with valuable content and resources throughout the buyer's journey. This can include educational webinars, case studies, whitepapers, or any other resources that help them understand the value of your product or service. By providing value at every stage of the journey, you build trust and establish your brand as a thought leader and trusted advisor.

Finally, it's important to stay in touch with leads and maintain the relationship even after they become customers. This can involve sending follow-up emails or making phone calls to check in on their experience, offering additional support or resources, or even inviting them to participate in future virtual events.

By following these best practices for following up with leads and converting them into customers, you can create a seamless and effective buyer's journey that drives growth for your brand. With a combination of timely and personalized communications, valuable content, and ongoing support, you can build strong relationships with your leads and ultimately convert them into loyal customers.

Overcoming common challenges and pitfalls in virtual event marketing

Virtual event marketing has become increasingly popular as a result of the pandemic, and it offers many advantages over traditional in-person events. However, there are also several challenges and pitfalls that can arise when planning and executing virtual events. By understanding these challenges and developing strategies to overcome them, you can ensure the success of your virtual event marketing efforts.

One common challenge is ensuring that your virtual event stands out in a crowded market. With so many virtual events taking place, it can be difficult to capture the attention of your target audience. To overcome this challenge, it's important to focus on creating high-quality content and experiences that provide value to your audience. This can involve leveraging interactive tools and technology, and providing access to thought leaders and experts in your field.

Another challenge is keeping your audience engaged and interested throughout the event. Virtual events can be more challenging than in-person events in terms of keeping attendees engaged and avoiding distractions. To overcome this challenge, it's important to focus on creating an interactive and engaging experience that involves attendees in the event, through tools like polls, quizzes, and live chats.

A third challenge is technical issues that can arise during the event. Technical issues can range from poor video quality to connectivity issues, and can lead to frustration and disengagement from attendees. To overcome this challenge, it's important to invest in high-quality technology and infrastructure, conduct thorough testing prior to the event, and provide technical support throughout the event.

Another challenge is generating and nurturing leads before and after the event. Virtual events can be a great way to generate leads, but it's important to have a strategy in place for following up with and nurturing those leads. This can involve creating targeted follow-up campaigns, offering customized content and resources, and personalizing communications to demonstrate your commitment to helping leads find a solution to their challenges.

By understanding and addressing these common challenges and pitfalls, you can create a successful virtual event marketing strategy that drives growth for your brand. By focusing on creating high-quality content, engaging experiences, and personalized follow-up, you can build strong relationships with your target audience and ultimately convert them into loyal customers.

Examples of successful virtual event marketing campaigns and what we can learn from them

Looking at successful virtual event marketing campaigns can provide valuable insights and inspiration for your own marketing efforts. By studying what worked well for other brands, you can identify strategies and tactics that can help you achieve your own marketing goals.

One example of a successful virtual event marketing campaign is the Salesforce "Dreamforce" conference. This annual event typically draws thousands of attendees in person, but in 2020, it was held entirely online due to the pandemic. Despite the change in format, the event was a success, with over 100,000 attendees tuning in from around the world. Salesforce achieved this success by creating engaging and interactive content, offering valuable thought leadership and educational resources, and using cutting-edge technology to facilitate networking and collaboration.

Another example of a successful virtual event marketing campaign is HubSpot's "Inbound" conference. This event typically draws over 20,000 attendees in person, but in 2020, it was held entirely online. HubSpot achieved this success by creating a personalized and interactive experience for attendees, offering a mix of live and pre-recorded content, and leveraging cutting-edge technology to facilitate networking and collaboration.

A third example is the Adobe "Summit" conference. This event typically draws thousands of attendees in person, but in 2020, it was held entirely online. Adobe achieved this success by focusing on creating engaging and interactive content, offering valuable thought leadership and educational resources, and leveraging social media and other marketing channels to promote the event and generate buzz.

What we can learn from these successful virtual event marketing campaigns is that a combination of high-quality content, interactive experiences, and cutting-edge technology is essential for success. By offering valuable resources, educational content, and personalized experiences, you can capture the attention of your target audience and build strong relationships with them. By leveraging social media and other marketing channels to promote your event and generate buzz, you can increase attendance and engagement. And by focusing on creating a seamless and engaging experience, you can overcome the challenges of virtual events and achieve your marketing goals.

Innovations in virtual event technology and how they can enhance your marketing efforts

Virtual event technology has come a long way in recent years, and there are now many innovative tools and platforms available to help you create engaging and interactive virtual experiences for your audience. By leveraging these technologies, you can enhance your virtual event marketing efforts and achieve greater success in reaching and engaging your target audience.

One example of an innovation in virtual event technology is the use of virtual reality (VR) and augmented reality (AR) to create immersive and interactive experiences. With VR and AR, attendees can feel as though they are actually present at your event, even if they are participating remotely. This can help to create a more engaging and memorable experience, and can make it easier to connect with and build relationships with your target audience.

Another innovation in virtual event technology is the use of AI and machine learning (ML) to personalize the event experience for each attendee. By analyzing data about each attendee's interests, preferences, and behavior, AI and ML algorithms can recommend content, sessions, and other experiences that are most relevant and interesting to them. This can help to increase engagement and keep attendees focused and interested throughout the event.

Live streaming and interactive video technology is another innovation that can enhance your virtual event marketing efforts. With live streaming, you can broadcast your event in real-time to a wide audience, and with interactive video, you can engage attendees with polls, quizzes, and other interactive elements. These tools can help to increase engagement and make it easier to build relationships with your target audience.

Overall, there are many innovative technologies available to enhance your virtual event marketing efforts, and it's important to choose the ones that best suit your needs and goals. By leveraging these technologies, you can create a more engaging, interactive, and personalized experience for your audience, and achieve greater success in reaching and engaging your target market.

Final thoughts

In recent years, virtual events have become an increasingly popular way for businesses to connect with their target audience and drive growth. However, creating a successful virtual event requires careful planning and execution. In this article on "Growth marketing through virtual events: tips and best practices," we explore strategies and best practices for planning, executing, and measuring the success of virtual events.

We begin by covering the basics of growth marketing and virtual events, including the benefits of virtual events and key considerations for choosing the right type of event for your marketing goals. We then delve into strategies for creating engaging and interactive virtual events, including tips for leveraging social media and other marketing channels to promote your event, and strategies for building and nurturing relationships with virtual event attendees.

Additionally, we cover best practices for following up with leads and converting them into customers, as well as common challenges and pitfalls to avoid when planning and executing virtual events. We also provide examples of successful virtual event marketing campaigns and innovations in virtual event technology, and discuss how these can enhance your marketing efforts.

By following these tips and best practices, you can create more engaging, interactive, and successful virtual events that drive growth for your business.

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