Back to blog

[Support] What is a segment?

November 23, 2023 | Jimit Mehta

Customer segment is a subset of all customers

A customer segment is a core concept in the AbmaticAiapplication. It describes a subset of all customers out there in the world. To create effective personalizations, you need to first create effective customer segments that you then target personalizations (different versions of a website) to.

 

You can characterize a customer segment using any of our data attributes, for example, by industry. You can define finer and finer customer segments, but we recommend to start from a wider customer segment first.


Related posts

Implementing Customer Success in B2B Marketing: Advanced Strategies

In B2B marketing, customer success has become a cornerstone of building long-term relationships and driving sustained growth. More than just providing reactive support, customer success is about proactively ensuring that clients achieve their desired outcomes while using your products or services....

Read more

Using Social Listening to Inform B2B Marketing Strategies

In B2B marketing, understanding audience sentiment, trends, and industry conversations is essential for creating effective, relevant strategies. Social listening—the practice of monitoring digital conversations across social media, forums, and other online spaces—provides valuable insights into...

Read more